Faqs

We use only high-quality, ethically sourced materials, including 14K and 18K gold, sterling silver, and conflict-free gemstones. Each piece is crafted to meet the highest standards of beauty and durability.

Yes! We offer custom design services to help you create a one-of-a-kind piece that reflects your personal style or commemorates a special moment. Contact our design team to get started.

We recommend gently cleaning your jewelry with a soft cloth and storing it in a dry, fabric-lined box. Avoid exposing your pieces to harsh chemicals, water, or extreme temperatures to preserve their shine and structure.

Absolutely! All Glimmer Vault purchases come beautifully packaged in our signature gift boxes, perfect for any occasion. We also offer custom notes for gifting—just let us know at checkout.

We accept returns and exchanges within 14 days of purchase, provided the item is unworn and in its original packaging. Custom or engraved items may not be eligible. Please visit our Returns page for full details.